Our contact details
Name: Trattoria Rustica
Address: 20 Princes Street, Norwich, Norfolk, NR3 1AE
Phone Number: 01603 621043
What type of information we have
We currently collect and process the following information:
- Phone number
- Email address
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To answer any queries you may have when contacting us via our contact form.
- When booking your table with us so we can confirm your reservation
What we do with the information we have
We use this information to either reply to your original contact form submission OR to confirm your booking at our restaurant.
We do NOT share this information with any other organisation.
How we store your information
Your information is securely stored within both an email server and an access database.
Once a restaurant booking date has passed, your details are removed from our system. Related to your rights below we can delete your booking and customer data at your request also.
3rd Party Services
We do use some third party services…
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113